Livenfull

Thank you for shopping with Livenfull. We are operated by Meek Ventures LLC, and we're committed to ensuring your satisfaction with every order. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns Eligibility

You may request a return or refund under the following conditions:

  • The item arrived damaged, defective, or significantly different from the description.
  • Your order was never delivered or has been in transit significantly beyond normal delivery times.
  • The wrong item was sent.
  • You wish to cancel your order before it has been processed or shipped.

We do not accept returns for buyer's remorse or incorrect selections unless otherwise stated. In such cases, a return may be accepted at your expense, and a partial refund may be issued.

2. Return Request Timeline

To be eligible for a return or refund, you must contact us within 30 days of receiving your order. Requests submitted after this period may not be accepted.

3. Proof & Documentation

For all return or refund requests, please provide:

  • Your order number and contact information.
  • Clear photos or videos showing the issue (if applicable).
  • A brief description of the problem.
  • For lost items: proof of non-delivery from your local postal service, if tracking shows delivery.

4. Refund or Replacement Process

Once we verify your claim:

  • Damaged/incorrect items will be refunded or replaced at no cost to you.
  • Lost orders will be refunded or re-shipped once sufficient time has passed to confirm the delay.
  • Returns (if accepted) must be sent with a valid tracking number. Return shipping may be at the customer's expense depending on the situation.

Refunds will be processed to your original method of payment. Please allow several business days for the refund to appear, depending on your payment provider.

5. Non-Returnable Items

Certain types of items may not be eligible for return or refund, including:

  • Items marked as final sale.
  • Personalized or custom items.
  • Items returned without prior approval.

6. Cancellations

Orders may be canceled for a full refund only if they have not yet been processed or shipped. Once your order is in transit, it cannot be canceled.

7. How to Contact Us

To initiate a return or refund, please contact our support team at support@livenfull.com with your order number and the relevant information. We'll review your request promptly and guide you through the next steps. Meek Ventures LLC, 1621 Central Ave, Cheyenne, WY 82001.

Policy Updates

We reserve the right to update or modify this policy at any time. The latest version will always be available on this page.

Last updated: July 31, 2024